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Customer Support

Get in touch with our team

Need assistance with frame sizing, bKash verification, or tracking your order? Our team is available Saturday through Thursday to assist you.

Clear Policies

Delivery rates and exchanges

Nationwide Shipping

7-Day Easy Exchange

Cash on Delivery

Dhaka delivery flat rate ৳60. All other 63 districts flat rate ৳120 via reliable courier partners.

Test the frame fit at home. Unworn frames can be exchanged within 7 days for any size or lens upgrade.

Inspect your order package, test optical frame clarity, and complete payment directly to the delivery agent.